Immediately upon arrival: "Eh. Shit happens."
"I bet you say that to all your customers."
With a look of genuine insight: "I do!"
"Maybe you should rename your company that. Shit Happens Towing."
He seems to be thinking about it as I recall the New Orleans trash removal company slogan: "Our business stinks, but it's picking up!"
This is how writers get through life. How does everyone else?